KOLAK is committed to providing an inclusive digital experience and making our website accessible to as many visitors as possible, including people with disabilities.

We work to improve the usability and accessibility of KOLAK’s online experience on an ongoing basis. Our goal is to support recognized accessibility practices, including the Web Content Accessibility Guidelines (WCAG), where reasonably applicable to our website and digital content.

KOLAK provides accessibility tools intended to help visitors adjust and navigate the website. We also review site structure, text, links, forms, images, and interactive experiences as the website evolves.

Accessibility is an ongoing process. Because KOLAK regularly introduces new products, editorial content, interactive rooms, city experiences, and third-party services, some areas may not always provide the same level of accessibility. We continue to identify and address accessibility barriers as they are found.

Some features or content may be provided by third-party platforms or applications that KOLAK does not fully control. We encourage those providers to offer accessible experiences and will work to improve integrations where reasonably possible.

If you experience difficulty accessing any part of KOLAK, need information in an alternative format, or encounter an accessibility barrier, please contact KOLAK SUPPORT. Please describe the page or feature you were using and the issue you encountered so we can review it and assist you.

We welcome accessibility feedback and use it to help improve the KOLAK experience.