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Returns & Exchanges
- Please Note: We offer store credit or exchange only for items returned within 14 days of delivery. Start your return here.
Return Policy
- We offer store credit or exchange only for items shipped back to us within 14 days of receiving your items.
- Items being returned must be unworn and in original condition with all tags attached.
- If an item is worn, it will be returned and no credit will be issued.
- Once we receive and inspect the returned item(s), a store credit will be sent via email for your next online purchase.
- Shipping costs are non-refundable.
- For exchanges, the new order will ship once your return has been received and inspected. Shipping costs are non-refundable.
Refunds
- We do not offer refunds back to the original payment method.
Order/Delivery Issues
- In case of order or delivery issues, please contact us within 14 days of the delivery window for assistance. We cannot assist you if you contact us after this time frame.
Online Orders & Store Credit
- Returns or exchanges from online orders are not accepted in-store.
- Store credit issued from online orders can only be applied to online purchases, not in-store.
Return or Exchange Request
- To request a return or exchange, please fill out a form here.
Store Credit
- Store credit is issued for returns to be used towards future online purchases.
Guide Package Protection
- We have partnered with Guide Package Protection to safeguard your order from loss, theft, and transit damages.
- False claims or abuse will result in permanent loss of coverage.
Claims Process
- Check here for more details on how to file a claim.
Shipping
- Please check the processing time for your order.
- For expedited orders, information about shipping times is available.
Lost Package
- In the event that UPS marks your package as delivered but it's nowhere to be found, please contact us.
International Shipping
- We ship overseas. Contact us for more information.